Política de envío
Thank you for visiting and shopping at White Rock Soap Gallery. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method / Estimated delivery time / Shipment cost
Ground Shipping for orders subtotaling less than $75/ 3-5 business days / $7.00
Ground Shipping for orders subtotaling $75 or more / 3-5 business days / Free
Wholesale Bulk Order / 3-5 business days / $25.00
Delivery delays can occasionally occur. We currently utilize USPS, UPS, and DHL for transportation carriers.
Shipment to P.O. boxes or APO/FPO addresses
White Rock Soap Gallery ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
White Rock Soap Gallery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
White Rock Soap Gallery is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
Our Refund Policy provides detailed information about options and procedures for returning your order.